Privacy policy

Last Updated: October 15, 2026 

At Mahanidhi Wellness, accessible at https://mahanidhiwellness.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, browse our products, or make a purchase.

1. Information We Collect

We may collect the following categories of information when you interact with our website:

Personal Information: Your name, email address, phone number, billing address, shipping address, and other details you provide when placing an order or contacting us.

Order and Transaction Information: Details about products purchased, order history, payment status, shipping information, and transaction records. Payments may be processed by third-party payment providers.

Account Information: If you create an account, we may collect information associated with your account and preferences.

Technical Information: Your IP address, browser type, device information, approximate location, and interactions with our website.

Cookies and Tracking Technologies: We may use cookies and similar technologies to operate our website, remember preferences, understand website traffic, and support marketing activities where applicable.

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and fulfil orders.

  • Arrange shipping, delivery, returns, and customer support.

  • Communicate order updates and respond to enquiries.

  • Maintain and improve our website, products, and shopping experience.

  • Detect fraud, protect our store, and maintain transaction security.

  • Send promotional communications where permitted and subject to your preferences.

  • Meet applicable legal, tax, accounting, and regulatory obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart functionality, analyse website performance, and support relevant advertising.

You may be able to manage cookies through your browser settings or our cookie consent tools, where available. Disabling certain cookies may affect some website functionality.

4. How We Share Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Shopify: Our e-commerce platform and related store services.

  • Payment Providers: To process payments and help prevent fraudulent transactions.

  • Shipping and Fulfilment Partners: To deliver orders and manage fulfilment.

  • Analytics and Advertising Providers: To understand website usage and support marketing, where enabled and permitted.

  • Professional and Legal Advisers: Where needed for business, legal, accounting, or compliance purposes.

  • Government or Regulatory Authorities: When required by applicable law or a valid legal request.

We do not sell personal information for money. Any sharing or processing of information for advertising purposes will be handled according to applicable law and your available privacy choices.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or disclosure.

However, no online service or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw consent or object to certain processing activities.

  • Opt out of marketing communications.

  • Exercise applicable rights relating to targeted advertising or the sharing of personal information.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing your request.

8. Marketing Communications

If you receive promotional emails from us, you may unsubscribe using the link provided in the email. You may still receive essential communications related to purchases, deliveries, account security, or customer service.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. These services operate under their own privacy policies and practices. We encourage you to review their policies before providing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.

11. International Data Transfers

Your information may be processed or stored in countries other than your country of residence, depending on the service providers supporting our store. Where required, appropriate safeguards will be used for such transfers in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements. The revised version will be published on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Business Name: Mahanidhi Wellness
Website: https://mahanidhiwellness.com
Email: info@mahanidhiwellness.com
Business Address: Patiala, Punjab, India